Frequently Asked Questions

Where can I order?

We accept orders via the Keep SA Real website. Also, keep an eye out for events we’re involved with to make your purchase in-person.

How do I pay?

We accept secure payments with a valid Visa, MasterCard, American Express, JCB, Discover or Diners Club card.

Are there shipping fees?

No, shipping is free.

Is there an age limit?

Yes. You must be 18 years or older to purchase any Keep SA Real product when buying through our website.

How soon will I receive my order?

We try to get every order out as soon as possible, and in some cases, this is same day. No matter what, your order will be shipped within 72 hours of being placed. Please allow 2 to 4 working days for delivery in San Antonio, via USPS Priority Mail. Orders outside of the city may take anywhere between 3 to 8 working days for delivery. We only ship within the United States.

How will I know my order has been shipped?

You will receive an email confirmation of your order, and another when the item has been shipped.

Do you accept exchanges or returns?

No. All sales are final.

What if my order is damaged when it arrives?

Any damages that occur during shipping is the responsibility of the USPS. Keep SA Real is not responsible for damaged boxes or products that are damaged due to shipping.

What if I entered the wrong shipping address?

We are not responsible for buyers entering the wrong shipping address.

Is my credit card information safe?

Yes. We run credit card payments through industry standard, SSL secure processing protocol and all personal information is kept confidential.

Where does your clothing come from?

All Keep SA Real products are designed in San Antonio by local creative studio, Heavy Heavy. Our t-shirts are manufactured by U.S. based American Apparel and are printed in San Antonio by Ace Screen Graphics, a family owned, ten year old print shop.

I’m a retailer. Do you offer wholesale pricing?

Yes, please get in touch with us using the contact page to find out about volume discounts.